If you have a problem where the Cobwebb Server software does not seem to be outputting the information to the correct destination or a job that you were expecting to be running in the CPPD subsystem isn't then the following topics contain a few suggestions to try and work out what is happening.

•CPPD Subsystem Troubleshooting if you are having trouble working out why a particular job doesn't seem to be running in the CPPD Subsystem.

•Spool File Monitor Troubleshooting if you are not seeing the expected output from the Spool File Monitor.

oEnable Trace Mode

oEnable Test Mode

•Docstore Troubleshooting for Docstore related issues.

If you still cannot resolve the problem then please see the Online Support Procedures for details on how to report the problem to Cobwebb.